Deadlines
Because HAFA needs to finalize logistics and operations to prepare for the growing season, each CSA share has a sign-up deadline. These are the deadlines for the 2024 season:
- Spring shares: Apri 22
- Summer shares: May 20
- Fall shares: August 20
- Thanksgiving shares and turkey: TBD
Payments
You can purchase your CSA share through out website. Directly pay with you Credit card or use Paypal. Paypal offers Pay-In-4 increment options.
Picking Up Your Share
The HAFA CSA is designed to make your pickup easy. Go to your designated pickup location on your designated day (Wednesday or Thursday) and retrieve your box of produce. There will be a QR code for you to scan to let our HAFA staff know that you picked up your share. Bring a bag to place your fresh produce in and leave the folded up CSA box in the designated location at the pickup location for HAFA to retrieve the following week. If you forget your bag, no worries, just bring the entire share home and return the following week.
Split Share
HAFA cannot split shares but you are welcome to make your own arrangements. Just make sure you sign up for a share with one name.
Missed Pickup
If you know you are unable to pick up your share, you can arrange for a friend to pick it up for you or email us and we can donate your share to a local food shelf. Site hosts are not responsible for your shares, so please let us know ahead of time. If you do miss your pickup, it is up to the site to decide how to handle the box: it may be donated, taken home by staff or composted. HAFA is not responsible for any missing boxes once your share is delivered to the location. We will do our best to find your share but cannot guarantee that we can offer any replacements.
Changing Your Pickup Location
If you want to change your pickup location please contact us at csa@hmongfarmers.com. However, because we are preparing over 500 shares on a weekly basis, we do not recommend changing your location and will not be reliable for any missing boxes during that time frame.
Vacation and Suspension Holds
You may place a hold on your CSA delivery by contacting csa@hmongfarmers.com. Although this will only alert us to donate your share to a local food shelf for that week. Please note that if you are requesting a hold you will not be compensated for that share. You are also welcomed to have a friend or family member pick up the share for you.
Communications
HAFA staff will need to be in contact with you regularly leading up to and during the CSA season. These communications may include important payment requests or notifications about site changes. As a member of our CSA, you are agreeing to open and read all email communications in a timely manner, as much of the information may be time sensitive.
Refund and Cancellations
To cancel your share, please email us at csa@hmongfarmers.com and include “CANCEL CSA” in the subject line. Cancellations made one or more weeks prior to the CSA deadline date will be honored with a full refund. Cancellations made within one week of the deadline date will be refunded at half the cost. Once the CSA has started, cancellations may be made but they will not be refunded, and your share will be donated to a food shelf for the remainder of the season.
Privacy Policy
HAFA manages their own platform to manage the logistics of your CSA. We do not sell, rent or give out our email list, customer list or any personal/financial information to any outside parties.
Our Guarantee
HAFA guarantees the quality and freshness of our produce and we pride ourselves on providing excellent customer service. We welcome your comments and inputs on how we can continuously improve our overall service. Please contact us at csa@hmongfarmers.com!
Thank You!
Your membership in the HAFA CSA reflects your commitment to supporting your local BIPOC farmers and growing community wealth. Thank you!
(Updated February 2024)
We are dedicated to advancing the prosperity of Hmong farmers through cooperative endeavors, capacity building and advocacy. HAFA was started and is led by family farmers. Organizing is in our DNA.